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Client Centre

CUSTOMER SERVICE

Bidding process

BUYING PROCESS

  1. 01

    Selection & preview

    About two weeks before each sale, catalogues are mailed out and e-catalogues go online for prospective bidders to browse.

  2. 02

    Preview & inspection

    Inspect lots in person during the preview. The company gives no warranty as to the authenticity or condition of any lot; all lots are sold as viewed.

  3. 03

    Paddle registration documents

    Register on site with valid identification, or complete online verification, to obtain a bidding paddle.

  4. 04

    Deposit & paddle collection

    Pay the deposit stated in the sale notice; it is refunded within 5 business days if you buy nothing.

  5. 05

    Bidding in the room & absentee

    Bid in the room with your paddle, or apply for telephone or absentee bidding subject to approval of your deposit.

  6. 06

    Settlement & collection

    Sign the confirmation, settle the purchase price (hammer price plus commission), then collect the lot or arrange shipping.

  7. 07

    Invoicing

    Invoices must be requested within the month of settlement; the purchaser name must match the registered bidder name.

委托竞投申请

如竞投者临时不能出席拍卖会,可申请电话委托竞投或定价委托竞投。 请填写下方信息,或下载《委托竞投授权书》填写后提交。 经财务部门审核保证金后视为有效委托。

提交即表示同意我司按《隐私政策》处理您提交的信息,委托信息仅用于本场拍卖的竞投安排。

客服热线 010-6409 8800
服务时间 周一至周五 9:00 - 18:00
征集邮箱 service@cangguangpm.com

常见问题

如何参与拍卖?
请携带有效身份证件在拍卖当日提前 30 分钟到场办理竞买登记,或按拍卖公告指引完成线上登记。

未竞得拍品,保证金如何退还?
拍卖结束后,未成交竞买人的保证金将于 5 个工作日内原路退回。

拍品可以预展现场查看吗?
可以。各专场预展时间与地点见「拍卖中心」对应专场的详情页。

如何办理提货?
付清全部购买价款后,凭提货单与身份证件办理提货。大件拍品可代办包装、运输与保险。